Privacy Policy

At Silverton Casino Lodge (Las Vegas), we are committed to respecting the privacy rights of our website visitors, hotel guests, and Rewards Club members. This Privacy Policy outlines how we collect, use, store, and share your personal data.

Collection of Personal Data

We may collect personal data from various sources, including:

• Our website: When you visit our site or submit a contact form, we collect the information provided in those interactions.
• Hotel reservations: We collect information from hotel guests at check-in, including name, date of birth, and government-issued ID details for verification purposes.
• Rewards Club sign-ups: If you create an account with us through our website or mobile app, we will collect your email address, password, and other profile information to enable login and access to various benefits.

Data Usage

We may use the collected personal data in the following ways:

• To process hotel reservations and manage guest accounts
• To provide customized offers, promotions, and services based on individual preferences and visit history (for Rewards Club members only)
• For customer service purposes, including responding to inquiries or resolving any issues

Data Storage

We will store your personal data securely in accordance with industry standards for a reasonable period. Your information may be stored both physically and digitally, subject to our standard security protocols.

Sharing of Data

In some cases, we might share your personal data with third-party service providers who assist us with our operations or provide services directly related to the activities mentioned above (e.g., guest services, accounting). Such third parties are required to comply with this Privacy Policy and to use any shared information in accordance with applicable law.

Data Retention

Your personal data will be retained for as long as is reasonably necessary:

• For hotel reservation purposes: until your stay has ended
• For Rewards Club members: while you remain an active member

Security Measures

We take the security of your personal data seriously. We have implemented robust measures to protect against unauthorized access, use, disclosure, alteration, or destruction, including but not limited to:

• Encryption (HTTPS and SSL/TLS certificates)
• Secure servers
• Password protection for user accounts

Your Rights

You are entitled to exercise various rights regarding the handling of your personal data. These include the right to request deletion, correction, access, portability, restriction, object, or withdraw consent at any time.

Please note that we might require certain information from you when processing such requests, in order to verify your identity and ensure accurate resolution.

Changes to This Policy

We reserve the right to update this Privacy Policy periodically. Any modifications will be communicated to you through a revised version of this document on our website or app.

Governing Law

This Privacy Policy shall be governed by and construed in accordance with applicable laws in Canada, without giving effect to any principles of conflicts of law.

By submitting your personal data to us (for example when creating an account, booking accommodations, or participating in promotions) you agree that we may collect and use the information described in this policy for the purposes mentioned above.